/*! Nexx Livechat — chat.css (estilos do iframe embed) */ :root { --nx-lc-primary: #16a34a; --nx-lc-secondary: #0ea5e9; --nx-lc-bg: #ffffff; --nx-lc-bg-chat: #f8fafc; --nx-lc-text: #0f172a; --nx-lc-text-muted: #64748b; --nx-lc-border: #e2e8f0; --nx-lc-bubble-in: #ffffff; --nx-lc-bubble-out: var(--nx-lc-primary); /* Texto SOBRE as cores do cliente. O chat.js recalcula pelo brilho da cor escolhida (marca clara → texto escuro) — ver chat.js::aplicarContrastes e §A.317. Default branco = como era antes de 2026-08-13. */ --nx-lc-on-primary: #ffffff; --nx-lc-on-bubble-out: #ffffff; --nx-lc-on-header: #ffffff; /* Contrato de personalização (site/painel sobrepõem via CSS var). Ver docs/omni/LIVECHAT.md §Personalização. --nx-lc-width é usado pelo LOADER (painel/bolha vivem na página do cliente) — aqui fica só de contrato. */ --nx-lc-radius: 14px; --nx-lc-width: 380px; --nx-lc-font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; } * { box-sizing: border-box; } html, body { margin: 0; height: 100%; background: var(--nx-lc-bg); color: var(--nx-lc-text); font-family: var(--nx-lc-font, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif); font-size: 14px; } /* ───────── Janela TRANSLÚCIDA ───────── Ligada pelo parâmetro "Opacidade da janela" < 100 (chat.js põe a classe no e calcula --nx-lc-bg-alpha). O fundo é pintado em 8 lugares aqui dentro; com alpha em todos eles as camadas EMPILHAM (cada sobreposição fica mais opaca e o painel sai manchado). Então: UMA camada com alpha (o app) e o resto transparente. Texto e bolhas continuam nítidos — quem afina é o fundo. O branco do iframe quem tira é o loader. David 2026-07-23. */ .nx-lc-translucido, .nx-lc-translucido body { background: transparent; } .nx-lc-translucido #nx-lc-app { background: var(--nx-lc-bg-alpha, var(--nx-lc-bg)); } .nx-lc-translucido #nx-lc-messages, .nx-lc-translucido #nx-lc-input-row, .nx-lc-translucido #nx-lc-powered, .nx-lc-translucido #nx-lc-recording, .nx-lc-translucido #nx-lc-upload, .nx-lc-translucido .nx-lc-encerramento { background: transparent; } .hidden { display: none !important; } .muted { color: var(--nx-lc-text-muted); font-size: 11px; } #nx-lc-app { display: flex; flex-direction: column; /* 100% do iframe — quem dimensiona a janela é o loader (por top/bottom). Aqui dentro `100vh` seria a altura do PRÓPRIO iframe (não havia bug), mas `100%` é mais direto e imune se um dia o iframe deixar de ocupar a viewport inteira. A armadilha do 100vh é do loader, na página do cliente — §A.92. */ height: 100%; background: var(--nx-lc-bg); } /* ───────── Header ───────── */ #nx-lc-header { display: flex; align-items: center; gap: 10px; padding: 14px 16px; background: linear-gradient(135deg, var(--nx-lc-primary), var(--nx-lc-secondary)); color: var(--nx-lc-on-header); } #nx-lc-avatar { width: 36px; height: 36px; border-radius: 50%; object-fit: cover; border: 2px solid rgba(255, 255, 255, 0.4); } #nx-lc-title { font-weight: 600; font-size: 15px; line-height: 1.2; } #nx-lc-subtitle { font-size: 11px; opacity: 0.88; } /* ⋮ menu de opções do visitante (reiniciar/encerrar) — mesmo alvo de 44px do X. */ #nx-lc-menu-btn { margin-left: auto; background: transparent; border: 0; color: var(--nx-lc-on-header); font-size: 22px; cursor: pointer; line-height: 1; padding: 0; opacity: 0.85; display: flex; align-items: center; justify-content: center; min-width: 44px; min-height: 44px; border-radius: 50%; -webkit-tap-highlight-color: rgba(255, 255, 255, 0.25); } #nx-lc-menu-btn.hidden { display: none; } #nx-lc-menu-btn:hover { opacity: 1; } #nx-lc-menu-btn:active { background: rgba(255, 255, 255, 0.18); } /* Quando o ⋮ está visível, ele empurra o grupo pra direita; o X vem colado. */ #nx-lc-menu-btn:not(.hidden) ~ #nx-lc-close { margin-left: 0; } /* Popover do menu — card claro ancorado no topo direito. */ #nx-lc-menu { position: absolute; top: 56px; right: 12px; z-index: 20; background: var(--nx-lc-bg); color: var(--nx-lc-text); border: 1px solid var(--nx-lc-border); border-radius: 12px; box-shadow: 0 12px 32px rgba(0, 0, 0, 0.18); padding: 6px; min-width: 200px; display: flex; flex-direction: column; gap: 2px; animation: nx-lc-menu-in 0.14s ease; } #nx-lc-menu.hidden { display: none; } @keyframes nx-lc-menu-in { from { opacity: 0; transform: translateY(-4px); } to { opacity: 1; transform: none; } } #nx-lc-menu button { text-align: left; background: transparent; border: 0; color: inherit; font-size: 14px; padding: 10px 12px; border-radius: 8px; cursor: pointer; font-family: inherit; } #nx-lc-menu button:hover { background: var(--nx-lc-bg-chat); } #nx-lc-menu-reiniciar { font-weight: 600; } #nx-lc-menu .nx-lc-menu-aviso { padding: 8px 12px 4px; font-size: 12px; color: var(--nx-lc-text-muted); cursor: default; } #nx-lc-menu .nx-lc-menu-aviso:hover { background: transparent; } #nx-lc-menu .nx-lc-menu-danger { color: #dc2626; } #nx-lc-close { margin-left: auto; /* fica na direita quando o ⋮ está escondido; o ⋮ tira o auto quando aparece */ background: transparent; border: 0; color: var(--nx-lc-on-header); font-size: 24px; cursor: pointer; line-height: 1; padding: 0; opacity: 0.85; /* Alvo de toque de 44px (mínimo recomendado). Antes era ~24px com padding 0 6px e o visitante errava o X no celular. O -6px de margem devolve o alinhamento visual sem encolher a área clicável. */ display: flex; align-items: center; justify-content: center; min-width: 44px; min-height: 44px; margin-right: -6px; border-radius: 50%; -webkit-tap-highlight-color: rgba(255, 255, 255, 0.25); } #nx-lc-close:active { background: rgba(255, 255, 255, 0.18); } #nx-lc-close:hover { opacity: 1; } /* ───────── Pré-cadastro ───────── */ #nx-lc-precadastro { padding: 20px; flex: 1; display: flex; flex-direction: column; gap: 10px; overflow-y: auto; } #nx-lc-precadastro h2 { margin: 0; font-size: 17px; } #nx-lc-precadastro p { margin: 0 0 6px; color: var(--nx-lc-text-muted); } #nx-lc-precadastro input { padding: 10px 12px; border: 1px solid var(--nx-lc-border); border-radius: 8px; font-size: 14px; outline: none; font-family: inherit; } #nx-lc-precadastro input:focus { border-color: var(--nx-lc-primary); } #nx-lc-pc-submit { padding: 11px 14px; background: var(--nx-lc-primary); color: var(--nx-lc-on-primary); border: 0; border-radius: 8px; font-size: 14px; font-weight: 600; cursor: pointer; margin-top: 6px; } #nx-lc-pc-submit:hover { filter: brightness(1.05); } #nx-lc-pc-submit:disabled { opacity: 0.6; cursor: not-allowed; } .error { color: #ef4444; font-size: 12px; min-height: 14px; } /* ───────── Chat ───────── */ #nx-lc-chat { flex: 1; display: flex; flex-direction: column; overflow: hidden; } #nx-lc-messages { flex: 1; padding: 14px; overflow-y: auto; background: var(--nx-lc-bg-chat); display: flex; flex-direction: column; gap: 6px; } .nx-lc-msg { display: flex; max-width: 100%; } .nx-lc-msg .bubble { padding: 8px 12px; border-radius: var(--nx-lc-radius, 14px); font-size: 13.5px; line-height: 1.4; max-width: 78%; word-wrap: break-word; white-space: pre-wrap; } .nx-lc-msg.agent .bubble { background: var(--nx-lc-bubble-in); color: var(--nx-lc-text); border: 1px solid var(--nx-lc-border); border-bottom-left-radius: 4px; } .nx-lc-msg.visitor { justify-content: flex-end; } .nx-lc-msg.visitor .bubble { background: var(--nx-lc-bubble-out); color: var(--nx-lc-on-bubble-out); border-bottom-right-radius: 4px; } .nx-lc-msg .bubble strong { font-weight: 700; } .nx-lc-msg .bubble em { font-style: italic; } .nx-lc-msg .bubble del { text-decoration: line-through; opacity: 0.85; } .nx-lc-msg .bubble code { font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, "Liberation Mono", monospace; font-size: 0.92em; background: rgba(0, 0, 0, 0.06); padding: 1px 5px; border-radius: 4px; white-space: pre-wrap; } .nx-lc-msg.visitor .bubble code { background: rgba(255, 255, 255, 0.18); } .nx-lc-msg .bubble a { color: inherit; text-decoration: underline; word-break: break-all; } .nx-lc-msg.agent .bubble a { color: var(--nx-lc-primary); } /* ───────── Efeito "digitando" (typewriter) ───────── Pontinhos animados enquanto o agente "prepara" a resposta, depois o texto revela palavra a palavra com um cursor piscando. Puro visual (chat.js). */ .nx-lc-typing { display: inline-flex; gap: 4px; align-items: center; padding: 3px 1px; } .nx-lc-typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--nx-lc-text-muted); opacity: 0.5; animation: nx-lc-typing 1s infinite ease-in-out; } .nx-lc-typing i:nth-child(2) { animation-delay: 0.15s; } .nx-lc-typing i:nth-child(3) { animation-delay: 0.3s; } /* Verbinho girando ao lado dos pontinhos ("Pensando•••") */ .nx-lc-verbinho { font-size: 12.5px; color: var(--nx-lc-text-muted); margin-right: 6px; font-style: italic; animation: nx-lc-verbinho-in 0.25s ease; } @keyframes nx-lc-verbinho-in { from { opacity: 0.3; } to { opacity: 1; } } @keyframes nx-lc-typing { 0%, 80%, 100% { transform: translateY(0); opacity: 0.4; } 40% { transform: translateY(-3px); opacity: 1; } } .nx-lc-caret { display: inline-block; width: 2px; height: 1em; margin-left: 1px; background: var(--nx-lc-primary); vertical-align: text-bottom; animation: nx-lc-caret 0.8s step-end infinite; } @keyframes nx-lc-caret { 50% { opacity: 0; } } @media (prefers-reduced-motion: reduce) { .nx-lc-typing i, .nx-lc-caret { animation: none; } } /* ───────── Input ───────── */ #nx-lc-input-row { display: flex; gap: 6px; align-items: flex-end; padding: 10px 12px; background: var(--nx-lc-bg); border-top: 1px solid var(--nx-lc-border); } #nx-lc-input { flex: 1; resize: none; border: 1px solid var(--nx-lc-border); border-radius: 10px; padding: 10px 12px; font-size: 14px; font-family: inherit; outline: none; max-height: 120px; } #nx-lc-input:focus { border-color: var(--nx-lc-primary); } .nx-lc-icon-btn { width: 36px; height: 36px; border-radius: 50%; background: transparent; color: var(--nx-lc-text-muted); border: 0; cursor: pointer; display: flex; align-items: center; justify-content: center; flex-shrink: 0; padding: 0; transition: background 0.15s ease, color 0.15s ease; } .nx-lc-icon-btn:hover { background: rgba(15, 23, 42, 0.06); color: var(--nx-lc-primary); } .nx-lc-icon-btn svg { display: block; } #nx-lc-send { width: 40px; height: 40px; border-radius: 50%; background: var(--nx-lc-primary); color: var(--nx-lc-on-primary); border: 0; cursor: pointer; font-size: 16px; flex-shrink: 0; } #nx-lc-send:hover { filter: brightness(1.08); } /* ───────── Gravando áudio ───────── */ #nx-lc-recording { display: flex; align-items: center; gap: 10px; padding: 12px 14px; background: var(--nx-lc-bg); border-top: 1px solid var(--nx-lc-border); } .nx-lc-rec-dot { width: 10px; height: 10px; border-radius: 50%; background: #ef4444; animation: nx-lc-pulse 1.2s infinite; flex-shrink: 0; } @keyframes nx-lc-pulse { 0%, 100% { opacity: 1; transform: scale(1); } 50% { opacity: 0.5; transform: scale(1.18); } } .nx-lc-rec-time { font-variant-numeric: tabular-nums; font-size: 14px; color: var(--nx-lc-text); flex: 1; } .nx-lc-rec-btn { width: 40px; height: 40px; border-radius: 50%; border: 0; cursor: pointer; font-size: 16px; font-weight: 600; flex-shrink: 0; display: flex; align-items: center; justify-content: center; } .nx-lc-rec-cancel { background: rgba(15, 23, 42, 0.08); color: var(--nx-lc-text); } .nx-lc-rec-cancel:hover { background: rgba(15, 23, 42, 0.14); } .nx-lc-rec-stop { background: var(--nx-lc-primary); color: var(--nx-lc-on-primary); } .nx-lc-rec-stop:hover { filter: brightness(1.08); } /* ───────── Upload in-flight ───────── */ #nx-lc-upload { display: flex; align-items: center; gap: 10px; padding: 12px 14px; background: var(--nx-lc-bg); border-top: 1px solid var(--nx-lc-border); color: var(--nx-lc-text-muted); font-size: 13px; } .nx-lc-upload-spin { width: 16px; height: 16px; border-radius: 50%; border: 2px solid rgba(15, 23, 42, 0.18); border-top-color: var(--nx-lc-primary); animation: nx-lc-spin 0.9s linear infinite; flex-shrink: 0; } @keyframes nx-lc-spin { to { transform: rotate(360deg); } } /* ───────── Bolha com mídia ───────── */ .nx-lc-msg .bubble.bubble-media { padding: 4px; background: transparent; border: 0; box-shadow: none; max-width: 78%; } .nx-lc-msg.visitor .bubble.bubble-media { background: transparent; } .nx-lc-att-img { display: block; max-width: 100%; } .nx-lc-att-img img { display: block; max-width: 100%; max-height: 260px; border-radius: 12px; object-fit: cover; } .nx-lc-att-audio { display: block; width: 240px; max-width: 100%; height: 36px; } .nx-lc-att-video { display: block; max-width: 100%; max-height: 260px; border-radius: 12px; background: #000; } .nx-lc-att-doc { display: flex; align-items: center; gap: 10px; padding: 10px 12px; background: rgba(15, 23, 42, 0.06); border-radius: 12px; text-decoration: none; color: var(--nx-lc-text); font-size: 13px; max-width: 280px; } .nx-lc-msg.visitor .nx-lc-att-doc { background: rgba(255, 255, 255, 0.18); color: var(--nx-lc-on-bubble-out); } .nx-lc-att-doc:hover { filter: brightness(1.05); } .nx-lc-att-doc-icon { font-size: 18px; flex-shrink: 0; } .nx-lc-att-doc-meta { display: flex; flex-direction: column; min-width: 0; } .nx-lc-att-doc-name { font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; } .nx-lc-att-doc-size { font-size: 11px; opacity: 0.75; } #nx-lc-powered { display: flex; align-items: center; justify-content: center; padding: 6px; background: var(--nx-lc-bg); border-top: 1px solid var(--nx-lc-border); text-decoration: none; opacity: 0.72; transition: opacity 0.15s ease; } #nx-lc-powered:hover { opacity: 1; } #nx-lc-powered img { height: 14px; width: auto; display: block; } /* ───────── Erro ───────── */ #nx-lc-error { padding: 40px 20px; text-align: center; color: var(--nx-lc-text-muted); } /* ───────── Mensagem de sistema (encerramento, etc.) ───────── */ .nx-lc-msg-sistema { align-self: center; background: rgba(15, 23, 42, 0.06); color: var(--nx-lc-text-muted); font-size: 12px; padding: 6px 12px; border-radius: 999px; margin: 6px 0; text-align: center; max-width: 90%; line-height: 1.35; } /* Mensagens "passadas" ficam desbotadas após encerramento (modo mesma_sessao) */ .nx-lc-msg.faded { opacity: 0.55; } .nx-lc-msg.faded .bubble { box-shadow: none; } /* ───────── Banner de encerramento ───────── */ .nx-lc-encerramento { background: var(--nx-lc-bg); border-top: 1px solid var(--nx-lc-border); padding: 14px; display: flex; flex-direction: column; gap: 10px; } .nx-lc-enc-msg { font-size: 13px; color: var(--nx-lc-text); text-align: center; font-weight: 500; } .nx-lc-enc-hint { font-size: 11px; color: var(--nx-lc-text-muted); text-align: center; } .nx-lc-recomecar { padding: 11px 14px; background: var(--nx-lc-primary); color: var(--nx-lc-on-primary); border: 0; border-radius: 10px; font-size: 14px; font-weight: 600; cursor: pointer; font-family: inherit; } .nx-lc-recomecar:hover { filter: brightness(1.06); } .nx-lc-recomecar:disabled { opacity: 0.55; cursor: not-allowed; filter: none; } /* ───────── CSAT ───────── */ .nx-lc-csat { display: flex; flex-direction: column; gap: 8px; padding: 10px 12px; background: var(--nx-lc-bg-chat); border: 1px solid var(--nx-lc-border); border-radius: 10px; } .nx-lc-csat-label { font-size: 13px; color: var(--nx-lc-text); text-align: center; font-weight: 500; } .nx-lc-csat-stars { display: flex; justify-content: center; gap: 4px; } .nx-lc-star { background: transparent; border: 0; font-size: 28px; color: #cbd5e1; cursor: pointer; padding: 2px 4px; line-height: 1; transition: color 0.12s ease, transform 0.12s ease; font-family: inherit; } .nx-lc-star:hover { transform: scale(1.1); } .nx-lc-star.on { color: #f59e0b; } .nx-lc-csat-coment { resize: vertical; border: 1px solid var(--nx-lc-border); border-radius: 8px; padding: 8px 10px; font-size: 13px; font-family: inherit; min-height: 40px; outline: none; } .nx-lc-csat-coment:focus { border-color: var(--nx-lc-primary); } .nx-lc-csat-submit { align-self: flex-end; padding: 7px 12px; background: var(--nx-lc-primary); color: var(--nx-lc-on-primary); border: 0; border-radius: 8px; font-size: 13px; font-weight: 600; cursor: pointer; font-family: inherit; } .nx-lc-csat-submit:disabled { opacity: 0.5; cursor: not-allowed; } /* Input desabilitado quando atendimento encerrado */ #nx-lc-input:disabled { background: rgba(15, 23, 42, 0.04); color: var(--nx-lc-text-muted); cursor: not-allowed; } #nx-lc-send:disabled { opacity: 0.5; cursor: not-allowed; filter: none; } /* ══════════════════════════════════════════════════════════════════════════ ESTILOS DE APARÊNCIA (2026-07-24) — presets que o admin escolhe no parametrizador. Classes no (chat.js::aplicarEstilos), pra a PRÉVIA do painel usar EXATAMENTE este mesmo CSS (a prévia é o chat real em modo preview — zero duplicação). Doc: docs/omni/LIVECHAT.md §7.5. ══════════════════════════════════════════════════════════════════════════ */ /* ── Header ── */ .nx-lc-hd-solido #nx-lc-header { background: var(--nx-lc-primary); color: var(--nx-lc-on-primary); } .nx-lc-hd-escuro #nx-lc-header { background: #0f172a; } .nx-lc-hd-claro #nx-lc-header { background: var(--nx-lc-bg); color: var(--nx-lc-text); border-bottom: 1px solid var(--nx-lc-border); } .nx-lc-hd-claro #nx-lc-close, .nx-lc-hd-claro #nx-lc-menu-btn { color: var(--nx-lc-text); } .nx-lc-hd-claro #nx-lc-avatar { border-color: var(--nx-lc-border); } .nx-lc-hd-minimalista #nx-lc-header { background: transparent; color: var(--nx-lc-text); border-bottom: 1px solid var(--nx-lc-border); padding: 12px 16px; } .nx-lc-hd-minimalista #nx-lc-close, .nx-lc-hd-minimalista #nx-lc-menu-btn { color: var(--nx-lc-text); } .nx-lc-hd-minimalista #nx-lc-avatar { width: 28px; height: 28px; border: 0; } .nx-lc-hd-minimalista #nx-lc-subtitle { display: none; } /* Centralizado: avatar maior, textos no meio */ .nx-lc-hd-centralizado #nx-lc-header { flex-direction: column; text-align: center; gap: 6px; padding: 18px 16px 14px; position: relative; } .nx-lc-hd-centralizado #nx-lc-avatar { width: 52px; height: 52px; } .nx-lc-hd-centralizado #nx-lc-close { position: absolute; top: 6px; right: 8px; margin: 0; } .nx-lc-hd-centralizado #nx-lc-menu-btn { position: absolute; top: 6px; right: 50px; margin: 0; } /* ── Bolhas ── */ .nx-lc-bb-quadrada .nx-lc-msg .bubble { border-radius: 4px; } .nx-lc-bb-quadrada .nx-lc-msg.agent .bubble, .nx-lc-bb-quadrada .nx-lc-msg.visitor .bubble { border-radius: 4px; } /* Balão com "bico" (cauda) — o clássico de app de mensagem */ .nx-lc-bb-balao .nx-lc-msg .bubble { position: relative; } .nx-lc-bb-balao .nx-lc-msg.agent .bubble { border-bottom-left-radius: 3px; } .nx-lc-bb-balao .nx-lc-msg.visitor .bubble { border-bottom-right-radius: 3px; } .nx-lc-bb-balao .nx-lc-msg.agent .bubble::after { content: ''; position: absolute; left: -6px; bottom: 0; border: 7px solid transparent; border-right-color: var(--nx-lc-bubble-in); border-bottom-color: var(--nx-lc-bubble-in); } .nx-lc-bb-balao .nx-lc-msg.visitor .bubble::after { content: ''; position: absolute; right: -6px; bottom: 0; border: 7px solid transparent; border-left-color: var(--nx-lc-bubble-out); border-bottom-color: var(--nx-lc-bubble-out); } /* Contorno: sem preenchimento, só borda (leve/minimal) */ .nx-lc-bb-contorno .nx-lc-msg.agent .bubble { background: transparent; border: 1px solid var(--nx-lc-border); } .nx-lc-bb-contorno .nx-lc-msg.visitor .bubble { background: transparent; border: 1px solid var(--nx-lc-bubble-out); color: var(--nx-lc-text); } /* ── Tamanho do texto ── */ .nx-lc-ts-pequeno .nx-lc-msg .bubble { font-size: 12.5px; } .nx-lc-ts-grande .nx-lc-msg .bubble { font-size: 15px; } .nx-lc-ts-grande #nx-lc-input { font-size: 15px; } /* ── Avatar por preset (sem imagem): círculo com ícone/inicial na cor da marca ── */ #nx-lc-avatar-preset { width: 36px; height: 36px; border-radius: 50%; display: flex; align-items: center; justify-content: center; background: rgba(255, 255, 255, 0.22); border: 2px solid rgba(255, 255, 255, 0.4); font-size: 18px; line-height: 1; flex: 0 0 auto; } #nx-lc-avatar-preset.hidden { display: none; } .nx-lc-hd-claro #nx-lc-avatar-preset, .nx-lc-hd-minimalista #nx-lc-avatar-preset { background: var(--nx-lc-primary); color: var(--nx-lc-on-primary); border-color: var(--nx-lc-border); } .nx-lc-hd-centralizado #nx-lc-avatar-preset { width: 52px; height: 52px; font-size: 26px; } .nx-lc-hd-minimalista #nx-lc-avatar-preset { width: 28px; height: 28px; font-size: 14px; border: 0; } #nx-lc-avatar-preset.is-iniciais { font-size: 15px; font-weight: 700; }